Terms & Conditions
Last updated: January 2026
Welcome to Pathcore Molecular Labs Pvt Ltd.
By accessing our website, booking tests, or submitting any form, you agree to the following Terms & Conditions. Please read them carefully.
1. Medical Information Disclaimer
All health-related information on this website is provided for general awareness only.
• It does not replace professional medical advice
• Test results should always be discussed with a qualified doctor
• Pathcore Molecular Labs Pvt Ltd is not responsible for self-diagnosis
2. Test Booking & Sample Collection
• Test bookings are subject to availability of slots and locations
• Home sample collection timings are tentative
• Delays due to weather, traffic, or emergencies may occur
• You must provide accurate personal and contact details
Incorrect details may result in cancellation without notice.
3. Reports & Accuracy
• Reports are generated using standard laboratory procedures
• Minor variations may occur due to biological or technical factors
• Reports are valid only for the date of sample collection
• Digital reports are considered official copies
4. Payments & Refunds
• Payments once made are generally non-refundable
• Refunds (if applicable) are processed only in case of:
Test cancellation by Pathcore Molecular Labs Pvt Ltd
Duplicate payment
Sample not collected
Refund decisions are final and discretionary.
5. Data Privacy & Security
By submitting a form, you consent to the collection and processing of:
• Name
• Phone number
• Email address
• Health-related test details
We ensure:
• No sale of personal data
• Secure handling of medical information
• Data used only for diagnostics & communication
(Refer to our Privacy Policy for details.)
6. User Responsibilities
You agree not to:
• Submit false or misleading information
• Use abusive or harmful language
• Misuse reports for illegal purposes
• Attempt to disrupt website functionality
Violation may result in service denial.
7. Intellectual Property
All content including:
• Text
• Logos
• Graphics
• Test descriptions
are the property of Pathcore Molecular Labs Pvt Ltd and may not be copied or reused without permission.
8. Limitation of Liability
Pathcore Molecular Labs Pvt Ltd shall not be liable for:
• Treatment decisions taken without medical consultation
• Delays beyond reasonable control
• Indirect or incidental damages
Our liability is limited to the amount paid for the test.
9. Changes to Terms
We may update these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of updated terms.
10. Contact Us
For questions related to these Terms:
Email: pathcore.helpline@gmail.com
Phone: +91-8448211661